QuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countriesQuickComm formerly known as NRTSMS|Same trusted platform, bold new identity|Now serving 200+ countries
Logistics & Supply Chain

Track 2 Billion+ Shipments

From warehouse dispatch to last-mile delivery, returns to fleet management — power every logistics touchpoint with SMS, WhatsApp, Email, Voice, OTP & RCS across 340+ cities.

TRAI DLT Compliant DPDP Act Ready SOC 2 Certified
0B+
Shipments Tracked
0%
Delivery Success
0%
WISMO Reduction
0+
Cities Covered
Shipment Lifecycle

Communication Across the Logistics Lifecycle

From order booking and real-time tracking to last-mile delivery and reverse logistics — QuickComm powers every shipment touchpoint.

Order Booking & Pickup
BookPhase 1 of 4
Book

Order Booking & Pickup

Seamless order confirmation and pickup scheduling — instant booking confirmations via SMS, pickup slot selection on WhatsApp, warehouse allocation notifications, and driver assignment alerts with real-time ETA. Keep shippers and consignees informed from minute one.

Channels:SMSWhatsAppEmail
Instant booking confirmation
Pickup slot scheduling via WhatsApp
Warehouse allocation alerts
Driver assignment with ETA

Proven Impact Across Logistics Operations

Trusted by India's leading logistics companies, e-commerce platforms, and 3PL providers

2B+
Shipments Tracked
annually
98.5%
Delivery Rate
first attempt
45%
Query Reduction
WISMO calls
340+
Cities Covered
across India
5,000+
Fleet Partners
active drivers
50M+
Notifications/Day
delivered daily
Use Cases

Logistics Workflows That Deliver Results

Real-Time Shipment Tracking

End-to-end visibility with automated milestone updates at every hub — dispatch, in-transit, out-for-delivery, and delivered. WhatsApp live tracking with GPS maps, proactive delay alerts, and RCS visual timeline cards.

SMSWhatsAppRCS
98.5% visibility

Last-Mile Delivery Automation

Friction-free last mile with delivery slot preference on WhatsApp, OTP-verified handoff, failed delivery reschedule flows, COD payment link generation, and proof of delivery with e-signature and photo capture.

WhatsAppOTPSMSRCS
45% fewer WISMO

Fleet & Driver Management

Daily dispatch manifests on WhatsApp, route optimization alerts, geofence breach notifications, fuel consumption alerts, SOS voice alerts for emergencies, and real-time COD reconciliation updates for hub managers.

WhatsAppVoiceSMS
5K+ fleet partners

Reverse Logistics & Returns

Seamless return flows — WhatsApp chatbot for return initiation, pickup slot scheduling, QC completion notifications, refund status updates via SMS, and exchange processing alerts to reduce customer anxiety.

WhatsAppSMSEmail
3x faster returns

Warehouse Operations

Inventory alerts when stock hits reorder levels, goods receipt confirmations, dispatch readiness notifications, temperature excursion alerts for cold chain, and shift handover reports to warehouse managers via email.

SMSEmailWhatsApp
30% faster ops

Partner & Vendor Communication

Vendor pickup scheduling on WhatsApp, freight rate update notifications, invoice and payment processing alerts via email, contract renewal reminders, and performance scorecard sharing with 3PL partners.

WhatsAppEmailSMS
500+ vendors
Trust & Compliance

Built for Logistics-Grade Reliability

Every shipment notification is encrypted, compliant, and audited — meeting India's regulatory standards for logistics communication.

GST & E-Way Bill

Full compliance with GST regulations and e-way bill requirements for inter-state shipments. Automated e-way bill generation notifications, expiry alerts, and Part-B update reminders for seamless goods movement.

E-way bill generation alerts
Validity expiry notifications
Part-B update reminders
Inter-state compliance tracking

Data Security & DPDP

DPDP Act compliant customer data handling with purpose-limited processing, consent management for marketing communications, PII masking in transit logs, and automated data retention policies.

TRAI DLT Compliance

All SMS communications are TRAI DLT registered with approved templates, sender IDs, and entity registration. Automated DND filtering and preference management for transactional vs promotional messages.

Audit & Reporting

Complete audit trails for every notification — delivery receipts, read confirmations, OTP verification logs, and SLA compliance reports. Real-time dashboards for operational visibility and regulatory reporting.

Omnichannel

6 Channels, One Logistics Platform

Notify shippers, consignees, drivers, and warehouse managers on the channel they prefer — from SMS alerts to WhatsApp tracking bots.

SMS for Logistics

99.4% delivery

Mission-critical SMS for logistics — instant shipment dispatch alerts, hub-to-hub transit milestones, delivery attempt notifications, failed delivery alerts with reschedule links, and COD collection confirmations. Works on every phone across India's 340+ cities.

Shipment dispatch alerts
Hub transit milestones
Delivery attempt notifications
COD collection confirmations
Explore SMS API
Why SMS for Logistics?
  • TRAI DLT compliant templates
  • End-to-end encryption
  • Real-time delivery analytics
  • 22+ Indian language support
Developer Friendly

Built for Logistics Engineers

RESTful APIs with webhooks for TMS, WMS, and OMS platforms. Integrate shipment tracking, delivery verification, and fleet management in days.

shipment-tracking.js
Logistics
const QuickComm = require('@quickcomm/sdk');
const qc = new QuickComm({ apiKey: 'logistics_api_key' });

// Real-time shipment tracking notification
await qc.logistics.trackingUpdate({
  shipment: {
    awb: 'QC-2026-AWB-884721',
    orderId: 'ORD-88472',
    carrier: 'QuickComm Express',
    type: 'surface_express',
    weight: '2.4kg',
    dimensions: '30x20x15cm'
  },
  milestone: {
    status: 'in_transit',
    event: 'hub_departure',
    location: {
      hub: 'Mumbai Sort Center',
      city: 'Mumbai',
      state: 'Maharashtra',
      pincode: '400001'
    },
    timestamp: '2026-03-06T14:30:00+05:30',
    nextHub: 'Delhi Gateway Hub',
    estimatedArrival: '2026-03-07T08:00:00+05:30'
  },
  consignee: {
    name: 'Rahul Verma',
    phone: '+91-9876543210',
    email: 'rahul@email.com',
    address: {
      city: 'Delhi',
      pincode: '110001'
    },
    language: 'hi'
  },
  notifications: [
    {
      channel: 'sms',
      immediate: true,
      template: 'tracking_update_sms_v5',
      header: 'QCEXPR',
      vars: {
        awb: 'QC-2026-AWB-884721',
        status: 'In Transit - Mumbai Hub',
        eta: '7 Mar, 8:00 AM',
        trackUrl: '{tracking_url}'
      }
    },
    {
      channel: 'whatsapp',
      trigger: '+1m',
      template: 'tracking_wa_v4',
      media: {
        type: 'location',
        latitude: 19.076,
        longitude: 72.877,
        name: 'Mumbai Sort Center'
      },
      buttons: [
        { text: 'Track Live', url: '{tracking_url}' },
        { text: 'Change Delivery Slot', action: 'slot_change' },
        { text: 'Support', phone: '1800-XXX-XXXX' }
      ]
    },
    {
      channel: 'rcs',
      trigger: '+2m',
      card: {
        title: 'Your shipment is on the move!',
        description: 'AWB: QC-2026-AWB-884721 | ETA: 7 Mar',
        media: '{tracking_timeline_image}',
        buttons: [
          { text: 'Track on Map', url: '{map_url}' },
          { text: 'Reschedule', url: '{reschedule_url}' }
        ]
      }
    }
  ]
});
> QC-2026-AWB-884721 | in_transit | Mumbai > Delhi | ETA: 7 Mar 8AM
Logistics Success Story

"QuickComm reduced our WISMO calls by 52% and improved first-attempt delivery rate to 96% — saving Rs.12 Cr annually in customer service costs."

A leading Indian e-commerce logistics provider integrated QuickComm for end-to-end shipment communication — proactive tracking updates on WhatsApp reduced WISMO calls by 52%, OTP-based delivery verification improved first-attempt success to 96%, and automated return scheduling cut reverse logistics processing time by 60%.

Leading E-Commerce Logistics Provider
2M+ daily shipments across 340+ cities
Read Full Case Study
52%
WISMO Reduction
96%
First-Attempt Rate
60%
Faster Returns
Rs.12Cr
Annual Savings

Works With Your Logistics Stack

Native integrations with TMS, WMS, OMS platforms, and logistics aggregators.

SAP TM
Oracle TMS
Blue Yonder
Unicommerce
Vinculum
Locus
FarEye
Delhivery API
Shiprocket
Pickrr
Google Maps
What3Words
Razorpay
Paytm PG
India Post
FAQ

Frequently Asked Questions

Common questions from logistics companies, 3PL providers, and e-commerce supply chain teams

Ready to Supercharge Your Logistics Communication?

Join India's leading logistics companies who trust QuickComm for end-to-end shipment communication at scale.

TRAI DLT Compliant | DPDP Act Ready | SOC 2 Certified | 340+ Cities