Track 2 Billion+ Shipments
From warehouse dispatch to last-mile delivery, returns to fleet management — power every logistics touchpoint with SMS, WhatsApp, Email, Voice, OTP & RCS across 340+ cities.
Communication Across the Logistics Lifecycle
From order booking and real-time tracking to last-mile delivery and reverse logistics — QuickComm powers every shipment touchpoint.
Order Booking & Pickup
Seamless order confirmation and pickup scheduling — instant booking confirmations via SMS, pickup slot selection on WhatsApp, warehouse allocation notifications, and driver assignment alerts with real-time ETA. Keep shippers and consignees informed from minute one.
Proven Impact Across Logistics Operations
Trusted by India's leading logistics companies, e-commerce platforms, and 3PL providers
Logistics Workflows That Deliver Results
Real-Time Shipment Tracking
End-to-end visibility with automated milestone updates at every hub — dispatch, in-transit, out-for-delivery, and delivered. WhatsApp live tracking with GPS maps, proactive delay alerts, and RCS visual timeline cards.
Last-Mile Delivery Automation
Friction-free last mile with delivery slot preference on WhatsApp, OTP-verified handoff, failed delivery reschedule flows, COD payment link generation, and proof of delivery with e-signature and photo capture.
Fleet & Driver Management
Daily dispatch manifests on WhatsApp, route optimization alerts, geofence breach notifications, fuel consumption alerts, SOS voice alerts for emergencies, and real-time COD reconciliation updates for hub managers.
Reverse Logistics & Returns
Seamless return flows — WhatsApp chatbot for return initiation, pickup slot scheduling, QC completion notifications, refund status updates via SMS, and exchange processing alerts to reduce customer anxiety.
Warehouse Operations
Inventory alerts when stock hits reorder levels, goods receipt confirmations, dispatch readiness notifications, temperature excursion alerts for cold chain, and shift handover reports to warehouse managers via email.
Partner & Vendor Communication
Vendor pickup scheduling on WhatsApp, freight rate update notifications, invoice and payment processing alerts via email, contract renewal reminders, and performance scorecard sharing with 3PL partners.
Built for Logistics-Grade Reliability
Every shipment notification is encrypted, compliant, and audited — meeting India's regulatory standards for logistics communication.
GST & E-Way Bill
Full compliance with GST regulations and e-way bill requirements for inter-state shipments. Automated e-way bill generation notifications, expiry alerts, and Part-B update reminders for seamless goods movement.
Data Security & DPDP
DPDP Act compliant customer data handling with purpose-limited processing, consent management for marketing communications, PII masking in transit logs, and automated data retention policies.
TRAI DLT Compliance
All SMS communications are TRAI DLT registered with approved templates, sender IDs, and entity registration. Automated DND filtering and preference management for transactional vs promotional messages.
Audit & Reporting
Complete audit trails for every notification — delivery receipts, read confirmations, OTP verification logs, and SLA compliance reports. Real-time dashboards for operational visibility and regulatory reporting.
6 Channels, One Logistics Platform
Notify shippers, consignees, drivers, and warehouse managers on the channel they prefer — from SMS alerts to WhatsApp tracking bots.
SMS for Logistics
99.4% deliveryMission-critical SMS for logistics — instant shipment dispatch alerts, hub-to-hub transit milestones, delivery attempt notifications, failed delivery alerts with reschedule links, and COD collection confirmations. Works on every phone across India's 340+ cities.
- TRAI DLT compliant templates
- End-to-end encryption
- Real-time delivery analytics
- 22+ Indian language support
Built for Logistics Engineers
RESTful APIs with webhooks for TMS, WMS, and OMS platforms. Integrate shipment tracking, delivery verification, and fleet management in days.
const QuickComm = require('@quickcomm/sdk');
const qc = new QuickComm({ apiKey: 'logistics_api_key' });
// Real-time shipment tracking notification
await qc.logistics.trackingUpdate({
shipment: {
awb: 'QC-2026-AWB-884721',
orderId: 'ORD-88472',
carrier: 'QuickComm Express',
type: 'surface_express',
weight: '2.4kg',
dimensions: '30x20x15cm'
},
milestone: {
status: 'in_transit',
event: 'hub_departure',
location: {
hub: 'Mumbai Sort Center',
city: 'Mumbai',
state: 'Maharashtra',
pincode: '400001'
},
timestamp: '2026-03-06T14:30:00+05:30',
nextHub: 'Delhi Gateway Hub',
estimatedArrival: '2026-03-07T08:00:00+05:30'
},
consignee: {
name: 'Rahul Verma',
phone: '+91-9876543210',
email: 'rahul@email.com',
address: {
city: 'Delhi',
pincode: '110001'
},
language: 'hi'
},
notifications: [
{
channel: 'sms',
immediate: true,
template: 'tracking_update_sms_v5',
header: 'QCEXPR',
vars: {
awb: 'QC-2026-AWB-884721',
status: 'In Transit - Mumbai Hub',
eta: '7 Mar, 8:00 AM',
trackUrl: '{tracking_url}'
}
},
{
channel: 'whatsapp',
trigger: '+1m',
template: 'tracking_wa_v4',
media: {
type: 'location',
latitude: 19.076,
longitude: 72.877,
name: 'Mumbai Sort Center'
},
buttons: [
{ text: 'Track Live', url: '{tracking_url}' },
{ text: 'Change Delivery Slot', action: 'slot_change' },
{ text: 'Support', phone: '1800-XXX-XXXX' }
]
},
{
channel: 'rcs',
trigger: '+2m',
card: {
title: 'Your shipment is on the move!',
description: 'AWB: QC-2026-AWB-884721 | ETA: 7 Mar',
media: '{tracking_timeline_image}',
buttons: [
{ text: 'Track on Map', url: '{map_url}' },
{ text: 'Reschedule', url: '{reschedule_url}' }
]
}
}
]
});"QuickComm reduced our WISMO calls by 52% and improved first-attempt delivery rate to 96% — saving Rs.12 Cr annually in customer service costs."
A leading Indian e-commerce logistics provider integrated QuickComm for end-to-end shipment communication — proactive tracking updates on WhatsApp reduced WISMO calls by 52%, OTP-based delivery verification improved first-attempt success to 96%, and automated return scheduling cut reverse logistics processing time by 60%.
Works With Your Logistics Stack
Native integrations with TMS, WMS, OMS platforms, and logistics aggregators.
Frequently Asked Questions
Common questions from logistics companies, 3PL providers, and e-commerce supply chain teams
Ready to Supercharge Your Logistics Communication?
Join India's leading logistics companies who trust QuickComm for end-to-end shipment communication at scale.
TRAI DLT Compliant | DPDP Act Ready | SOC 2 Certified | 340+ Cities